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Live Chat settings for sellers

For Seller

sellers need to integrate tawk.to with their store. The following steps will help to do that sucessfully.

Step 1: Create a tawk.to account

First of all the vendors need to create their own tawk.to account. Don’t worry, as the platform is 100% free, you don’t need to pay any money to signup.

Step 2: Add property

Now, you need a chat widget where you will get the tawkto property and widget id. For that you need to create a property on your tawk.to account. Follow the below screenshot to create the property.

Add property

Step 3: Give the necessary credentials to finish creating property

You need to add your Property name, URL, Widget name to finish creating your property.

Add credentials

Now, click on the Done button to finish.

Done

Step 4: Copy the Property Id and Widget Id

Now, you need your tawk.to property id and widget id. Click on the Add-Ons button,

Addons

Now, click on the Chat Widget option.

Chat widget

Now, copy the property id and the widget id like the screenshot below.

Id's

Step 5: Paste the property id and widget id

You need to paste the tawk.to property id and widget id on your store settings.

Go to your vendor dashboard and click on Settings.

Settings

Now, scroll down and enable the Live Chat option. Then paste the tawk.to property id and widget id in the textbox. Click on Update Settings to finish.

paste the id

You are nearly there!

Step 6: Test the integration

Create an incognito or a dummy user and go to your store. There click on the Chat Now option and test the integration.

Chat now!

You will receive your messages in the tawk.to chatbox.

Chatbox

You need to reply them from there as well.

Reply.

See the whole conversation.

Chats

That’s how you can integrate tawk.to with your store and chat with the buyers intime.

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USD
EUR
GBP
CAD
JPY
MXN